Our Policy “Equipment rentals for your North Myrtle Beach vacation” Bike rentals, Beach Umbrella & Chair rentals, Baby Crib rentals – We Deliver to you.   We know what you need for the beach! … “We can make your vacation hassle free”  We work with rental property managers who can provide us with the access to your condominium or beach home prior to check-in and check-out. Tax for your area will be added during final processing. Orders must go from pending to a processing confirmation for items to be considered available. Orders are charged one week before arrival. Please call first if arrival is within 48 hours in advance for inventory status.   803 28th Ave. South, North Myrtle Beach, South Carolina, 29582
Phone Numbers Phone (843)272-3259 Licensed and Insured   Please read carefully Cancellation Policy   There is a $25 processing fee on cancellations. Cancellations without penalty must be made 10 days prior to arrival if not all rental fees will be charged to the credit card given for the reservation. In the event the cancellation is not made at least 10 days in advance all rental fees will be charged to the credit card given for the reservation. When items are ordered on busy weeks it limits availability for other customers. (Once you order it denies others the same opportunity). Upon your arrival date, we cannot offer refunds, but we will be glad to make exchanges for items of comparable value. You may bring items to our office to make exchanges. This includes, but is not limited to, restrictions on refunds for inclement weather, acts of God, or emergencies. If a reschedule is approved it will be within a certain time period with no refunds. In the event of a mandatory evacuation, the customer is required to provide North Strand Beach Service, LLC. with a written refund request within thirty (30) days after evacuation. Prorated refunds minus the $25 delivery/pick up fee will be given for rental equipment only. Please send refund request to 803 28th Ave S, North Myrtle Beach, SC, 29582 Delivery Areas & Minimums North Myrtle Beach, Myrtle Beach and all Horry County Coastal areas during the season.  We will make our best effort to deliver your rental items by 7:30 PM on your check-in day. Our free delivery minimum(not including tax) is $59 in North Myrtle Beach, Northern end of Myrtle Beach $100 minimum, $150 South Myrtle Beach (south of 501), $250 Murrells Inlet, Saturday delivery. If an order does not meet the minimum it can be picked up from and returned to our office.   No delivery to Tide Water Plantation (Little River Neck rd)you will have to pick up from our shop. If you would like express delivery your rental items will be delivered by 1pm. Tax for your area will be added during final processing. A   3.5 processing fee (Handling) is added to credit card orders. If you prefer to pay by check or cash. We can credit back the transaction and fee. Rental Period Baby Items – Roll a ways indoor items– Rental period ends 9am checkout day Beach Equipment and Wheeled Beach Chairs – If staying at a resort items will be delivered to the front desk. We can provide a lock for Beach Wheelchairs if the resort allows it to be locked outside, otherwise it will be left at the front desk with your name. Period ends 5pm the night before checkout unless other arrangements have been made.  You will receive a text  with instructions on pick up. We will pick up beach equipment outside of unit. Saturday bike orders are picked up friday evening or Saturday morning. Sunday bike orders are picked up on the following Saturday morning unless the guest has requested a special Sunday morning pick up. Additional fees may be applied. Bikes & Outdoor Equipment We deliver to the rental location with a bike lock and a code will be texted to you. Please call the office within 24 hours if you didn’t receive a text with the bike code. Please lock when not in use. We do not set up umbrellas. We deliver them to your Rental location. Bikes delivered to our City only. Bikes must be returned to the same place we delivered them. Pick up 9am on check out day entered on form. A $25 retrieval fee will be applied if moved to another location. Bikes must be locked through the frame when not riding – If they are not locked and stolen customer is responsible for loss Cleaning Fee – missing crib pad North Strand Beach Service takes special care to clean and maintain every piece of equipment each time it has been rented and we expect the same level of care from our customers. Equipment that is returned not cleaned will result in the Renter being charged a $10 fee.   Policies and Procedures The renter agrees to be responsible for the care and general maintenance of the items or equipment rented. Any injuries sustained or damages to other persons or property due to negligence or mishandling of the items or equipment rented throughout the rental period is solely the responsibility of the renter. Renter understands that there exist certain risks of injury from the use or misuse of such items, including the potential risk of serious injury, disability or death from the use of such items. Renter assumes all responsibility for rented equipment while in Renter’s possession. Renter agrees to indemnify and hold harmless North Strand Beach Service and their officers, shareholders, owners, operators, agents, and employees from any claim arising from renter’s use, operation or possession of the rented equipment. Under no circumstances will North Strand Beach Service Inc. be held responsible for any damage to person or property, disability, injury or loss, including death, arising from the use of any rented equipment or the failure of the equipment to function as intended by the manufacturer.The renter further agrees he/she will be held accountable for any damages to any and all parties involved during this rental period. I hereby authorize  North Strand Beach Service to charge to the foregoing credit card or account all charges and fees which are due or may become due under this agreement. I acknowledge and agree to the terms and conditions set forth above. I further acknowledge and agree that this instruments constitutes the entire agreement between the parties on the subject matter hereof and that it may not be amended, altered or changed except by a written agreement signed by the Renter and  by North Strand Beach Service